Privacy Policy

Effective Date: April 10, 2026

1. Introduction

Welcome to Navigoo ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website at https://navigoo.ee (the "Website") and tell you about your privacy rights and how the law protects you.

2. Data Controller

Navigoo OÜ, located in Estonia, is the controller and responsible for your personal data. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at: [email protected].

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: First name, last name, and company name.

• Contact Data: Email address and telephone number.

• Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.

• Usage Data: Information about how you use our Website.

4. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

• Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

  • Book a call with us;

  • Subscribe to our newsletter or publications;

  • Request marketing to be sent to you; or

  • Give us feedback or contact us.

• Automated technologies or interactions: As you interact with our Website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

5. How We Use Your Personal Data and Legal Basis

Under the General Data Protection Regulation (GDPR), we will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Consent: When you have provided your explicit consent (e.g., subscribing to our newsletter or accepting cookies).

• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party), such as responding to your B2B inquiries, evaluating potential business opportunities, and analyzing website traffic to improve our services, and your interests and fundamental rights do not override those interests.

• Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you.

6. Disclosures of Your Personal Data

We may share your personal data with third-party service providers who act as data processors to help us operate our Website and business. Specifically, we use GoHighLevel (operating as LeadConnector) for forms, booking functionalities, newsletter distribution, and analytics.

7. International Transfers

Some of our external third parties, specifically LeadConnector, are based outside the European Economic Area (EEA) in Austin, Texas, USA. Therefore, their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission (such as the EU-US Data Privacy Framework).

• Where we use certain service providers, we may use specific contracts approved by the European Commission (Standard Contractual Clauses) which give personal data the same protection it has in Europe.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for. Specifically, we will keep your Contact and Identity Data on file until you explicitly ask us to remove it or until you unsubscribe from our communications.

9. Your Legal Rights

Under GDPR, you have rights under data protection laws in relation to your personal data. You have the right to:

• Request access to your personal data.

• Request correction of the personal data that we hold about you.

• Request erasure of your personal data (Right to be Forgotten).

• Object to processing of your personal data.

• Request restriction of processing of your personal data.

• Request the transfer of your personal data to you or to a third party (Data Portability).

• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at [email protected].

You also have the right to make a complaint at any time to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon), the Estonian supervisory authority for data protection issues (www.aki.ee). We would, however, appreciate the chance to deal with your concerns before you approach the Inspectorate, so please contact us in the first instance.

10. Children's Privacy

Our Website is intended strictly for business-to-business (B2B) purposes and adult users. We do not knowingly collect data relating to children under the age of 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.

11. Third-Party Links

This Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

12. Changes to the Privacy Policy

We keep our Privacy Policy under regular review. Any changes we make will be posted on this page with an updated "Effective Date."